Information We Collect
When customers contact or visit ERS Mobile Specialist, we may collect the following information:
- Customer name
- Phone number
- Mobile phone model
- Repair issue or device condition shared by the customer
Privacy Policy
ERS Mobile Specialist respects customer privacy and uses customer information only for mobile phone repair service matters.
How We Use Information
Customer information is used only for repair-related purposes, including:
- Repair appointment arrangement
- Repair quotation and inspection follow-up
- Customer service communication
- Branch visit coordination in Kedah, Malaysia
Information Sharing
ERS Mobile Specialist does not sell customer personal information. Customer details are handled only for repair service and customer communication purposes.
Update Or Delete Your Information
Customers may contact us through customer service WhatsApp at 010-3027732 to request an update or deletion of their customer information.
Contact
For privacy-related questions, please contact ERS Mobile Specialist by customer service WhatsApp at 010-3027732 during business hours, 10:00 AM to 10:00 PM.